Taking care of your items extends their life and preserves their beauty over time. The instructions on each product label are always the best place to start. For questions about stubborn stains, delicate materials, or more sustainable washing, our Customer Service team is at your disposal.

• Keep jewelry away from water, perfumes, and chemical products: always put them on as a final touch, after creams and fragrances
• Remove them during physical activity and before sleeping
• Store them dry, separated from one another, in their soft pouch
• For minor spots, gently wipe with a soft, dry cloth; avoid any contact with liquids and detergents

Protect your bag from day one with small, regular precautions:

• To remove a stain, dab with a damp cloth and mild soapy cold water, then let air dry
• Store it stuffed with tissue paper or its dust bag to maintain its shape
• Avoid direct and prolonged exposure to sunlight, which can alter the colors
• For raffia and straw models, do not place any weight on top of the bag